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Your personal data will only be used to process your order/seat/appointment. Confidentiality of the information given will be our main motto. No information is shared with 3rd party organizations.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. 

The term ‘Swasthya Homoeopathic Healing’ refers to the owner of the website whose registered office is at Vile parle west, Mumbai. 

 The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

·      The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·      Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·      Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·      This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·      All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·      Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

·      From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

SHIPPING RATES & COSTS

• The rates of all the books available are updated on the website.
• The shipping charges include the Book cost and the courier charges (Subject to change as per the delivery site).

SHIPPING METHODS & DELIVERY TIMES 

• The books are directly shipped from the Swasthya Homoeopathic Healing clinic through India post service and the expected delivery time within India ranges from 3-4 days and outside India 10-15 days.
• International shipping is also done through the India post service and the expected delivery time in 20-25 days. (*Conditions apply)

MISSING OR LOST PACKAGES

• There are several reasons why a package gets lost or becomes a delivery exception.
• We would like you to notify us via a mail or phone call if your parcel has not been delivered in the expected time frame.
• This way we can immediately take appropriate actions and guide you smoothly through the process to the best possible solution.

INTERNATIONAL SHIPPING

• In International shipping usually the charges are sum total of the International book cost mentioned over the website and the India post courier charges as per the delivery site.
• We have a PayPal account updated over our website to make the international payment process smoother and quicker

RETURN & EXCHANGE INFERMATION 

• Once the product is dispatched or paid it cannot be cancelled or paid to avoid inconvenience for both the parties.
• In case of any other genuine reason kindly drop us a mail or notify us on call and we will co operate to our best possibility.

APPOINTMENT :

• Due to prior booked schedules, we request that in case of Appointment cancellation or rescheduling you cancel/reschedule at least 24 hours before a scheduled consultation session. This gives us the opportunity to fill the appointment slot and benefit the waiting patients. You may cancel or reschedule by phone or via mail.
• If you have to cancel your appointment prior to 24 hrs , we offer you a refund but if the cancellation is done after 24 hours or on uninformed Immediate basis, no refunds is given. The owner has the only right to be flexible here.  

SEMINAR/WEBINAR :

• In case of 24 hours PRIOR Cancellation to the scheduled date of the start of a seminar or a webinar – Half the price of the total amount will be refunded. The bank transfer fees for the same will be deducted from the refund
• In case of cancellation 7 days prior to the scheduled date of the start of the webinar full amount will be refunded. The bank transfer fees will be deducted from the refunded amount.

PHILOSIA PUBLICATIONS :

• If the order is cancelled prior to the dispatch of the order placed of books full amount will be refunded. The bank transfer fees will be deducted from the refunded amount.